The following customer lived in a Conservation area in a 200 year old cottage. Her local conservation officer advised her to find a Sash Renovation company as she was not allowed to replace the windows for Heritage reasons. The customer contacted us via the website and was given a free survey and detailed quotation. We were asked to undertake the work and in the customers words “she was impressed with our knowledge of period properties and had read our reviews”

The sash windows were in poor condition and required a full renovation and draught proof and a complete decoration. The sills were completely decayed. The windows were inoperable due to excessive painting and some windows were painted partially open. All the windows were draughty and rattling. Some panes of glass were also cracked.

The whole process and stages were captured on camera to show the full process of repair service we offered. As we are the only Sash repair company to offer a full in house decorating service, the windows were repaired and painted and commissioned as a one stop service. We offer the unique service of painting the entire box whilst the sashes are out. This ensures all the sash window is protected against future weathering.

The sashes were removed and all the repairs undertaken on site by our skilled joiners. This included construction joint repairs, replacement putty and various bottom rail repairs. The windows after the repairs were completed were preserved, primed and undercoated. The sills were replaced with Iroko and given the same treatment. The sashes were installed with new cords and then draught proofed with a unique Teflon draught proofing to eliminate draughts and rattles. Once the sashes were rebalanced, new locks and lifts were fitted.The final two top coats were applied to the finished window and all the glass cleaned.

The customer was delighted with the final outcome and had these words to say.

We are thrilled with the work we had done recently on the windows of our 200 year old cottage. The original windows were in a sorry state - draughty, the sashes no longer working properly and in some cases beginning to rot. Thanks to Mark and his very skilled team they are now transformed and in perfect working order, and much admired by everyone who has seen them. I would not hesitate to recommend R and R Windows for their high standard of work and for the friendly and careful way they carried it out.